Effective Date: 1/25/2026

Western Labs (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or make a purchase from our website.

Information We Collect

We may collect the following types of information:

Personal Information

When you interact with our website, place an order, or contact us, we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely by third-party providers)
  • Order and transaction details

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the site
  • Referring URLs

This data helps us improve site performance, security, and user experience.

How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Communicate order updates and confirmations
  • Provide customer support
  • Improve website functionality and performance
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal and regulatory obligations

We do not sell or rent your personal information.

Payment Processing

All payments are handled by secure third-party payment processors. Western Labs does not store or have direct access to your full payment details.

Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Maintain site functionality
  • Analyze website traffic and performance
  • Improve user experience

You can manage or disable cookies through your browser settings, though some site features may not function properly.

Third-Party Services

We may share limited information with trusted third parties that assist us in operating our website and fulfilling orders, including:

  • Payment processors
  • Shipping providers
  • Analytics and security services

These third parties are only given access to the information necessary to perform their services and are required to protect it.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. While no system is completely secure, we take data protection seriously and work to prevent unauthorized access or disclosure.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal data

Requests can be made through our contact form.

Children’s Privacy

Western Labs does not knowingly collect or solicit personal information from individuals under the age of 18. If we learn that such information has been collected, it will be deleted promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the website’s contact form.